🌸 Policy & Service
Welcome to Lautani! Transparency and service are important to us. On this page, you'll find everything you need to know about your order, returns, privacy, and our terms and conditions. So you'll know exactly what to expect. ✨
🛒 Terms and Conditions
All prices include VAT .
You can pay securely using the available payment methods (iDEAL, PayPal, etc.).
We do our best to ship your order as quickly as possible . Delivery times are approximate.
Our products are handmade and unique – slight variations in color or shape make each piece special.
📦 Returns Policy
You have the right to return your order within 14 days of receipt.
Returns are only possible if the product is undamaged and unused , preferably in the original packaging.
Return costs are for the customer.
Personalized or custom-made products cannot be returned.
In case of damage or an incorrectly delivered product, we will of course resolve this together with you.
🔒 Privacy Policy
We respect your privacy and process personal data in accordance with the GDPR.
We use your data for:
Processing and delivering your order
Contact us for questions or service
Improving our webshop
Newsletters (only with your permission)
Your information will only be shared with payment and delivery partners that are necessary to process your order.
You always have the right to:
- To view, change or delete your data
- To withdraw your consent for newsletters
✨ Warranty and liability
Our mirrors and accessories are intended for decorative purposes only . Normal wear and tear or misuse are not covered by the warranty.
Our liability is limited to the purchase value of the product.
💌 Contact & complaints
Do you have a question or complaint? Please feel free to contact us:
✉️ Mail Lautani
📜 Chamber of Commerce number: 97420476
💳 VAT number: on request
